The parties shall hold in strict confidence any information and material which is related to either Buyer or Sellers business or is designated by either buyer or seller as proprietary and confidential. It is understood that this privacy clause does not include information which is now or hereafter in public domain through no fault of the party being provided the confidential information.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

SJC General Trading LLC will not pass any credit/debit card details to third parties.

SJC General Trading LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, cannot guarantee the security of any information that is disclosed online.

SJC General Trading LLC is not responsible for the privacy policy of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The website policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

We deliver our products to all countries mainly UAE. Stock order to be processed and delivered within 7 days from order. Orders of larger quantities will take 6-8 weeks from the date of order confirmation and payment. Delivery within the UAE is free and included in the price of the product.

For international orders, delivery charges will be at actuals and shall be borne by the customer at the time of the delivery.

To avoid any delays, provide a full address along with your contact details.

We accept returns within 7 days from the date of delivery, only if their delivery packaging has not been opened or the products are damaged or wrong product. Returns will only be processed if informed in writing.

Please note we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping and Handling fees will be charged at actuals and are not refundable.

Refunds will only be done through the Original mode of Payment.

Customers can cancel their order within 24 hours, refunds will be made back to the payment solutions used initially by the customer. Please allow up to 30 days for the transfer to be complete.

SJC General Trading LLC

PO BOX 32517